Struggling
US news organizations are increasingly keeping content behind a paywall to make
up for lost revenues from print advertising
|
Facebook and Google, whose platforms help news go viral, have taken steps to help support digital subscriptions |
Tougher
restrictions on online content have boosted digital paid subscriptions at many
news organizations, amid a growing trend keeping content behind a
"paywall."
Free
news has by no means disappeared, but recent moves by media groups and Facebook
and Google supporting paid subscriptions is forcing free-riders to scramble.
For
some analysts, the trend reflects a normalization of a situation that has
existed since the early internet days that enabled consumers to get accustomed
to the notion of free online content.
"I
think there is a definite trend for people to start paying for at least one
news source," said Rebecca Lieb, an analyst who follows digital media for
Kaleido Insights.
Lieb
said consumers have become more amenable to paying for digital services and
that investigative reporting on politics in Washington and elsewhere has made
consumers aware of the value of journalism.
A
study last year by the Media Insight Project found 53%of Americans have paid
for at least one news subscription. A separate report by Oxford University's
Reuters Institute found two-thirds of European newspapers used a pay model.
"Services
like Netflix and Spotify have helped people get into the habit of paying for
digital content they used to get for free," said Damian Radcliffe, a
journalism professor at the University of Oregon and a fellow at the Tow Center
for Digital Journalism.
"People
recognize that if you value journalism, especially in the current political
climate, you need to pay for it."
- Making the transition -
Newspapers
seeking to make a transition from print to digital have found it difficult to
replace the advertising revenues that were long the staple of the publications.
News
organizations are unable to compete against giants like Google and Facebook for
digital advertising, and are turning increasingly to readers.
"For
large-scale news organizations whether they are national or regional, that want
to have a large reporting staff, reader revenue needs to be the number one
source," said Ken Doctor, a media analyst and consultant who writes the
Newsonomics blog.
Doctor
said some news organizations are getting close to 50%of revenues from
subscriptions and sees that rising to as much as 70%.
The New York Times reported the number of
paid subscribers grew to 2.6 million and that subscriptions accounted for 60
percent of 2017 revenues. The Washington
Post last year touted it had more than one million paid digital readers.
Not
surprisingly, the Times and Post have both tightened their online paywalls by
limiting the number of free articles available. Similar moves have been made at
The Boston Globe, Los Angeles Times and elsewhere.
Magazines
such as Conde Nast's Wired and The New Yorker also introduced new
online pay models that limit free content.
The
Atlantic, a media group bolstered by an investment from Laurene Powell Jobs,
said this month it is experimenting with various subscription models as it
expands.
Ad
blockers used by some consumers have caused deeper revenue woes for online
news.
One
site, Salon.com, told its readers that if they used ad blockers, their
computers would be used to mine cryptocurrency to offset the lost ad revenues.
While
well-known national publications may be able to navigate digital pay models, it
will be harder for smaller, regional and local news organizations on slimmer
budgets, said Radcliffe.
"Smaller
local organizations might find it harder to make their case to readers (to
pay), and they have a smaller pool of customers," Radcliffe said.
Facebook
and Google recently agreed to help support paywalls for news organizations on
their platforms, and Apple agreed to waive its commission for subscription
sign-ups from the big social network on its devices, according to Facebook's
Campbell Brown.
These
moves could be positive for news organizations after years of tensions with
online platforms, according to Lieb.
"This
means (online platforms) are trying to work for instead of passively against
publishers," Lieb said.
"This
is important because search and social are the way people discover news in the
digital age."
- Walls keep people out -
According
to a study by Digital Content Next -- formerly known as the Online Publishers
Association -- news organizations only got around five percent of their digital
revenues from the dominant online platforms but accounted for close to 30%of
the content viewed.
The
paywall trend may have some other consequences by limiting national
"conversations" based on shared news.
"Content
that is behind a paywall does not go viral," Lieb said, but noted that
important news scoops can still spark national discussion.
Strict
paywalls may also lead to a greater "digital divide" with a segment
of the population having access to high-quality news, analysts note.
"From
a journalist's perspective, the big game is to be important to the
community," said Rick Edmonds, a media business analyst at the Poynter
Institute.
Radcliffe
said that with more news behind a paywall, "some people might not be able
to access important content. There is a risk those audiences don't get access
to the range of information and journalism they need to stay informed in the
current era."
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