High-profile
websites are selling tickets for the World Cup in Russia at rip-off prices –
even though buyers could then be refused entry to the ground
|
●Websites are selling
tickets for the World Cup in Russia at rip-off prices ●Even though buyers could
then be refused entry to the ground ●FIFA warned tickets
brought via unauthorized channels could be void
High-profile websites are
selling tickets for the World Cup in Russia at rip-off
prices – even though buyers could then be refused entry to the ground.
StubHub
said it does not allow the resale of World Cup tickets but, due to a technical
error, some were viewable on the site – though it claims they could not be
bought
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Tickets
were found on sites such as StubHub for almost 40 times the face value, despite
football body FIFA instructing that tickets must be bought from its
website.
Anyone
buying from a third party risks being turned away as tickets can be checked
against official FIFA ‘Fan IDs’.
Consumer
group Which? found two tickets for
the best available seats at Tunisia vs England on June 18 were listed on
StubHub for between £480.20 and £11,237.60.
This
represents a 3,792% increase on the face value of the tickets which were
available for US$420 (£296.35) from the FIFA website.
Which? is warning fans tempted
to buy from secondary sites that they run the risk of not only paying over the
odds, but of not getting to their event on time or potentially not being
admitted to the stadium at all.
FIFA
has warned it is entitled to void any ticket purchased via unauthorized
distribution channels.
It
is also warning that the Russian authorities, as well as FIFA, will be
conducting strict admission checks to ensure only purchasers of tickets from
official sources are allowed in.
Significantly,
people going to games will need a Fan ID document from FIFA in order to get
access to stadiums, which can be cross-checked against the ticket.
Managing
Director of Home Products and Services at Which?,
Alex Neill, said: ‘Football fans need to be aware that if they buy a World Cup
ticket from an unofficial source, they risk paying inflated prices and potentially
not getting into the game at all.
‘If
you don’t want to risk watching the World Cup from the sidelines, you should
only buy from the official FIFA reselling website.’ FIFA warned it intends to
crack down on the sale of tickets through unofficial sources.
It
said: ‘FIFA in cooperation with local authorities, including consumer
protection agencies in numerous countries, continues to make efforts to
identify and curb unauthorized ticket sales. As a result, a number of
unauthorized online ticket sales, offered via websites and on social media
originating from various countries, have been stopped during the past months.
‘Furthermore,
we have taken concrete legal action against a number of platforms including
viagogo, while encouraging fans not to purchase tickets from unauthorized
sources.
‘FIFA
is entitled to void any ticket purchased via unauthorized distribution
channels. During the 2018 FIFA World Cup Russia, FIFA and local authorities
will also conduct strict admission checks.’
StubHub
said it does not allow the resale of World Cup tickets but, due to a technical
error, some were viewable on the site – though it claims they could not be
bought.
StubHub
said: ‘StubHub fully complies with applicable laws; therefore, we do not allow
the resale of World Cup tickets on Stubhub.co.uk.
'Unfortunately,
World Cup tickets were, due to a technical error, viewable from - but not
purchasable on - our UK site for a limited period but this was promptly fixed.
There are currently no tickets available for the World Cup on our UK site.
‘All
purchases on StubHub are backed by the StubHub FanProtect Guarantee. This means
that StubHub will make sure tickets are delivered on-time and are valid, or
they will find comparable or better replacement tickets, or at the very least
offer a full refund.’
Ticombo
describes itself as an online ticket market, where businesses and fans can
trade tickets.
It
denied any responsibility if third parties using its website choose to sell
tickets to the World Cup.
It
said: ‘Ticombo respects the unilateral legitimacy of the free market and
movement of goods and pride in delivering on promise.
'Thus if FIFA has a problem with fans wishing to sell their ticket to a third party, it has a problem not with Ticombo, but with the free market itself. Thus we do not acknowledge the legitimacy of the accusations put forward.’
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