Nnamdi Azikiwe International Airport |
Firms weigh tele-conferencing option to reduce travel cost
Some commercial
helicopters deployed for operations in and out of Abuja have remained stuck at
the temporarily closed Nnamdi Azikiwe International Airport for over a week.
This is despite claims that the Federal Government has lifted the ban on their
use around the Federal Capital Territory (FCT).
The
Guardian report continues:
As
at Sunday morning, operators were still unable to move the choppers. Helicopter
operators and other investors have continued to lose money days after the
no-fly order was purportedly lifted. And while millions of dollars worth of
aircraft are idling away, air travellers are still confined to hours of travel
either by rail or road to reach Abuja from Kaduna International Airport.
The
office of the National Security Adviser (NSA) penultimate Friday banned
helicopter operations in Abuja, citing security concerns following the closure
of the airport for runway repairs.
The
Minister of State for Aviation, Hadi Sirika, however, said that the ban had
been lifted following reports on economic implications of such an order. But
till yesterday, nothing appeared to have changed.
The
Head of Operations of one of the airlines confirmed that they were yet to
resume operations because “we still have our choppers in Abuja and they have
not been released to fly.”
The
director, who would not want to be mentioned, said the ban or no-ban order
appeared to have been muddled up in controversy, such that operators really
don’t know what to believe.
The
President of the Airlines Operators of Nigeria (AON), Capt. Nogie Meggison, who
has been at the forefront of negotiations for the reversal of the ban,
confirmed that operations were yet to resume.
Meggison
explained that the plan was to immediately have the stuck rotary wing aircraft
freed for use following pronouncements that the ban had been lifted. “The
latest, as I have been told, is that letters (on suspension of ban) were only
sent out late Friday to airlines. Bristow flew today (Sunday). So, I’m hopeful
that operations will fully resume this week and things will get better,”
Meggison said.
A
top-rated official at Bristow could only confirm a communication from the
Nigerian Civil Aviation Authority (NCAA) to resume operations, suggesting that
the ban has been lifted. He was hopeful that Bristow would resume operations
today.
A
source close to the Minister of State for Aviation, Hadi Sirika, said that the
helicopters had been freed to operate, though restricted to only two helipads
belonging to Julius Berger and Nigeria Customs, both in Abuja.
The
source said the challenge might be lack of clearance on the customs’ helipad,
but that of Julius Berger has been cleared for operations “from where Bristow
ran its Abuja-Minna operations today (Sunday).”
The
Guardian last week reported that the operators were counting their losses in
billions, with leased special-purpose helicopters worth US$20 million each
sitting idle in Lagos and Abuja, while operators continue to incur the cost of
parking, crew and maintenance.
With
the choppers unable to move, operators were forced to start refunding already
booked shuttle and chartered services to their customers. The costs of a direct
helicopter shuttle service from Lagos to Abuja went for between ₦150,000 and ₦200,000
per head. A similar flight on Kaduna-Abuja or Minna-Abuja route cost between ₦50,000
and ₦100,000. Charter services were booking in millions, The Guardian learnt.
Meanwhile,
to beat the challenges posed by the closure of the Abuja airport, some
Nigerians are weighing the benefits of Skype and video conferencing to meet
their scheduled engagements within the period. This is a better option than
using the Kaduna International Airport as an alternative route to getting to
the Federal Capital Territory (FCT), but cost could be a limitation.
The
airport was shut down on March 8 for repairs that will run for six weeks. As a
result, passengers travelling to the nation’s capital will have to fly first to
Kaduna, and later travel 200 kilometres to Abuja by bus or rail, guarded by
security operatives provided by the government.
Given
the inconveniences associated with the detour to Kaduna, in terms of man-hour
loss, frequent flight delays and cancellations, insecurity in Southern Kaduna
as well as expensive helicopter flights, electronic meetings are considered to
offer the best alternatives.
With
Skype, video conferencing and tele-presence, it is possible for one to be in
Lagos and connect with business associates either in Abuja or even outside the
country to finalize transactions.
To
operate their businesses via tele-conferencing, video conferencing, among
others, industry operators put the infrastructure cost from networking firms at
around ₦5 million yearly, outside additional costs, compared to a return road
trip that costs less than ₦20,000.
The
dilemma among firms is reinforced by the short period of closure of the airport
as against the investment that would be put into teleconferencing and others.
Confirming this challenge, a senior official of Huawei Technology told our correspondent that the firm was actually deploying tele-presence facility during
this period, but noted that it is a bit costly. “Notwithstanding that, it
improves efficiency and ensures timeliness of meetings, compared to having to
leave Lagos for Abuja or vice versa,” the official, who did not want his name published,
said.
According
to him, the facility is not something that can be deployed within a week
because of the infrastructure required, which include terminals, different
systems and bandwidth. “Most people and organizations will enjoy it if it is on
permanent basis, so this one-off thing may not really pay. However, we are
deploying it. We also deploy outside the country.”
An
official of Smartedge Business Solutions, Lagos, who spoke also anonymously,
said: “Firms are actually making demands through our vendors for the services,
especially now to beat the challenge of having to travel up and down, but when
they weigh the cost of deploying such facility, which is around ₦5 million,
they only make promises. If the closure is to be for a year, organizations
might have considered it helpful for the period.”
Apart
from the fact that it is cost- saving and guarantees efficiency of processes,
it reduces risks associated with travelling from one point to another. Already,
there have been reported cases of flight delays, outright cancellations, and
poor facilities, which have resulted in huge financial losses for both airline
operators and travellers. Intending travellers, who have been exploring Skype
and video conferencing facilities are bridging the gaps fast.
Before
now, video calling or conferencing was a luxury and required expensive and
(then) complex equipment and expertise. Today, market observers believe
individuals can carry it in the pocket, participate in and host video
conferencing sessions on a Smartphone and mobile device as well as on the
computer with basic hardware and adequate Internet connectivity.
The
Guardian’s investigations have shown that video conferencing is becoming more
common and more accessible because of the advent and development of voice over
Internet Protocol (IP) in this part of the world, which harnesses the
underlying IP infrastructure of the Internet to make free communication
possible.
A
technology solutions professional, Tolu Ogunsanya, described Skype for business
as a corporate-wide unified communication (UC) software solution which enables
users to communicate via several methods such as an integrated chat feature
(Instant Messaging), IP telephony, video conference, audio conference, web
conference and screen sharing.
According
to him, Skype for business has the ability to bring everyone together in an
easy manner using online meetings regardless of organization, location or
device.“ With Skype for business, individuals can save time and cost of travel.
Imagine a 30-minute meeting in Abuja, you would have spent roughly 15 hours to
be able to attend the meeting via flight considering the time of putting the
logistics together. But with this solution, under 30 minutes, you can get your
meeting done,” Ogunsanya noted.
He
disclosed that since the temporary closure of the Abuja Airport, there has been
increase in interest to utilize the service. “There are lots of organizations
already using this service and enjoying the benefits in travel time and cost
reduction, especially with the current economy. These organizations cut across
SMBs and large enterprises.”
Confirming
this, the Country General Manager, Cisco Nigeria, Olakunle Oloruntimehin, told our correspondent that “We have lots of customers making use of our collaboration
tools from the financial services industry, oil and gas to public sector.”
Speaking
on the advantage of using a video conferencing facility, especially for such
meetings, Oloruntimehin argued that tele-presence and other collaboration tools
bring a huge opportunity for companies to participate, using virtual reality
with colleagues in any city in the country. “It is no longer imperative to fly
from Abuja to Lagos and vice versa for weekly meetings. You can take the calls
from your office and even from your home,” he said.
Also
confirming the cost effectiveness of the electronic medium, a top official of
MTN Nigeria, who preferred anonymity, told our correspondent that the management
used tele-presence to interconnect with over 10,000 employees in 22 countries,
stressing that the process saves cost, boosts efficiency and is risk-saving.
With regard to the adoption of such a method of meeting, Oloruntimehin said with time, the need would grow, stressing that like all technology trends, “it takes a while for companies to see the cost, productivity and other benefits they come with, but once it picks, it really goes big.”
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