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GSM-cartoon (Source:
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The Public Complaints
Commission has called on the Nigerian Communication Commission to call mobile
network service providers in the country to order as regards unsolicited
advertizements, calls and text messages frequently sent to mobile phone users.
The PUNCH reports PCC said that
complaints of unsolicited calls and text messages from telecommunications
service providers ranked among the major complaints it usually receives from
members of the public.
The national commissioner
of the PCC, Mr. Funsho Olukoga, said this at a press conference in Lagos on
Tuesday.
“Regarding the mobile
phone industry, an urgent intervention by the Nigerian Communication Commission
is most desirable to rescue mobile phone users from undue advertisement drive.
Most mobile phone users complain about unsolicited calls from network service
providers, advertising their products. Some question the propriety of preceding
a caller tune with an advertisement when calling a number. Others find the
frequency of unsolicited calls distractive and oppressive,” Olukoga said.
He added that the
commission had on many occasions received allegations from the public that
certain network service providers allowed some businesses to advertise or
display unsavoury materials through their platforms.
“We believe that an
intervention by the NCC to investigate network service providers and sanction
erring ones will go a long way in reducing unacceptable and unfair trade
practices on the part of mobile network providers,” he said.
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