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| NERC Charman, Dr Sam Amadi |
The Abuja
Electricity Distribution Company (AEDC) has been ordered by the Nigerian
Electricity Regulatory Commission (NERC) to make immediate refund to customers
in its network which has been over billed.
This follows earlier notice of enforcement and
subsequent investigation of instances of overbilling perpetrated by the company.
Investigations revealed that most distribution
companies are in the act of unfairly billing unmetered customers in their
network, even as they are unwilling to provide prepaid electricity meters to
such customers to enable them pay for their actual energy consumption.
An order number NERC/139, a copy of which was obtained
by LEADERSHIP yesterday, stated that “the AEDC shall with immediate effect from
the date of this order commence refund through energy credit of all excess
charges billed its customers as a direct consequence of the adjustments in
estimated methodology in some of the company’s business units.”
The
AEDC has also been ordered to within five days notify the affected customers of
the overbilling in writing in line with Regulation 9 (7) of the NERC’s meter
reading, billing, cash collections and credit management for Electricity
Suppliers Regulation 2007. The company is also expected to publish in a
newspaper with wide circulation within its franchise area an apology to
affected customers stating their business units and the amount of excess
charges billed them during the period under review and report back to the NERC
within two months beginning from June 15, 2015, over its compliance with the
sanctions meted to it.
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